Every encounter with a client, coworker, manager or subordinate is improvised to some degree. And in our rapidly changing work environments, research has shown that embracing technology and tolerating distractions has decreased our ability to show empathy. But all is not lost! Based on improvisational theater techniques which rely on unscripted, spontaneous, and authentic interactions, this hands-on presentation strengthens skills to enable participants to become more effective communicators, improve adaptability, and experiment with new approaches to reach coaching goals. This presentation is for new and experienced coaches who are interested in honing their communication and facilitation skills.
Participants will earn 1 Core Competency and .5 Resource Development CCEs for attending this webinar.
- Deepen listening skills, improve presence, and nonverbal communication skills
- Elevate their ability to create and foster collaboration
- Increase comfort levels with uncertainty and change
Sonja Stetzler, MA, CPC is the founder of Effective Connecting, providing executive coaching and communications-centered training for mid-to-senior level leaders within business and healthcare organizations. As a respected communications and leadership coach and consultant, Sonja’s programs teach clients communication tools that positively impact their success and bottom line. Her clientele has included individuals and organizations such as Microsoft, Carolinas Health Systems, Blythe Construction, Duke Energy, and Bank of America.
Sonja is a national speaker and has several decades’ worth of experience in management, sales, education, and coaching. Her teaching style is unique, utilizing improvisation techniques to deepen her clients’ ability to develop their communication skills. She’s received additional training by Second City in their Applied Improvisation program and in Medical Improv at Northwestern University in Chicago. She recently co-authored a paper published in the Spring 2019 issue of “Topics in Clinical Nutrition” highlighting research she conducted using improv to improve the communication skills of dietetic interns.
Sonja received her B.S. from Winthrop University in Rock Hill, S.C., and her Masters in Organizational Communications and Executive Coaching Certificate from Queens University in Charlotte, N.C. She is a member of the International Coach Federation, the National Speakers Association, and the Applied Improvisation Network.